ASSESSING THE INFLUENCE OF HUMAN RESOURCE MANAGEMENT PRACTICES ON EMPLOYEE JOB SATISFACTION IN JIGAWA STATE MINISTRY OF COMMERCE

Abstract

This study assessed how Human Resource Management (HRM) practices affect job satisfaction in the Jigawa State Ministry of Commerce. The research focuses on three questions: identifying which HRM practices are most closely linked to employee satisfaction in the ministry, examining the contextual factors that shape the relationship between these practices and satisfaction, and suggesting ways to improve HRM practices to boost both satisfaction and productivity. Due to the limited research available on this topic in the ministry, a descriptive research design was used. Questionnaires were distributed to 72 respondents but was 68questionnaire that researcher able retrieve, and all were returned, giving a 100% response rate and strengthening the reliability of the data. ANOVA was applied to test the hypotheses, and the results were presented in tables for clarity. The findings show a positive link between certain HRM practices and job satisfaction. Key practices include clear job roles, opportunities for career development, recognition of performance, a safe workplace, work-life balance, open communication, and fair pay and benefits. These results support existing literature on the role of HRM practices in improving employee well-being and satisfaction. In summary, the study highlights the close connection between HRM practices and job satisfaction within the Jigawa State Ministry of Commerce.